Emergencies
- No heat
- No cooling
- Walk-in cooler down
- Water around the furnace
Books your emergency slot and calls or texts whoever's on call until someone picks up. You decide what counts as an emergency.
Contractor Front Desk / Industries / HVAC
For HVAC and refrigeration companiesWhen the phones light up on the first cold night or the first heat wave, it picks up every call, puts the no-heats first, and fills the calendar.
No setup fee. No contract. Cancel in the app.
An example call, start to finish:
Books your emergency slot and calls or texts whoever's on call until someone picks up. You decide what counts as an emergency.
Books into the windows you open for maintenance, so the seasonal rush doesn't eat the slots you keep for emergencies.
Asks what your comfort advisor would ask — age of the system, size of the home, what's not working — and books the in-home estimate.
Gets the site, the unit and what's failing, gives your commercial call-out fee if you've set one, and dispatches. Two real calls are below.
On the first cold night, every unanswered no-heat call books with somebody else. Plug in your numbers.
The defaults are only a starting point. Yours will be different. That's the point.
See what it costs to fix thisOut of the box, every call lands on your calendar, your tech gets a text, and you get a two-line summary. If you want it inside your shop software, we build that connection for you. You give us access, we quote it once, it runs.
Two real calls from our demo line, set up as a commercial refrigeration shop. Press Listen and follow along.
Real recordings from our demo line, trimmed for length. The callers are our team; the businesses are sample setups.
It answers every call that comes in, so nobody gets voicemail when the phones light up. No-heat calls get your emergency slots; tune-ups wait for the windows you set.
Only what you give it. You might let it give your diagnostic or service call fee and book an in-home estimate for anything bigger.
You set the script. We set it up to tell the caller to leave the house and call 911 or the gas utility first, then it books the follow-up and alerts your on-call tech.
Yes. It gets the site, the unit and what's failing, and can give your commercial call-out fee. Listen to the two real calls above.
Out of the box it books to your calendar and texts your tech. If you want jobs landing inside ServiceTitan, Jobber, Housecall Pro or QuickBooks, we build that connection as a one-time add-on.
Plans start at $600/mo for a small crew. No setup fee, month to month, cancel in the app. See every plan.
About 15 minutes. Most of that is you deciding what an emergency is.
Fifteen minutes to set up. Answering, texting, and booking by tonight.
Also built for plumbing companies.